In this video, Dr. Melissa Gratias reads an excerpt from her book, Conquer Your Email Today…because there is no tomorrow.
Do you know when to email and when NOT to? Listen to Dr. Gratias as she expands on her concept of setting a culture of appropriate email usage.
Email is one of many communication tools available in the workplace. Convenience often makes it the default choice, but should you just accept that and deal with it? You do not have to remain a victim of your inbox. You have power over what you receive, and you can reduce the incoming volumes. How? Have honest conversations with your boss, coworkers, and direct reports that specify when to email and, importantly, when not to. Ask each other: What are our expectations for responsiveness? When should we cc: and when should we save information for a future meeting? Under what circumstances should we Reply All (if ever)? Can we all agree to stop thanking each other for every email sent?
In the absence of information to the contrary, human nature is to take the safest-appearing route. From the perspective of one of the humans with whom you work, it may seem safer to cc: or FYI you than risk not keeping you informed. That is why it is so important to talk to people with whom you correspond frequently about email communication needs.
Are you tired of letting email run (ruin?) your day?
Read my eBook Conquer Your Email Today…because there is no tomorrow.
Melissa Gratias (pronounced “Gracious”) used to think that productivity was a result of working long hours. And, she worked a lot of hours. Then, she learned that productivity is a skill set, not a personality trait. Now, Melissa is a productivity expert who coaches and trains other businesspeople to be more focused, balanced, and effective. She is a prolific writer and speaker who travels the world helping people change how they work and improve how they live. Contact her at email@example.com or 912-417-2505. Sign up to receive her productivity tips via email.