Melissa Gratias is the office-mate we all need. ​Melissa had me change the way I was thinking about tasks, and streamlined the roughly 400 processes/softwares I had to keep up with deadlines, projects, etc. However, she also did a review of my big picture at work to make better use of my staff. We worked on the proper means of collaboration and delegation. My staff is more empowered, and I don’t have as much work on my desk. I cannot recommend her enough.