Email vs. Instant Messaging: A Cage Fight

Any idiot with a computer and a webcam can have a YouTube channel.  I am no exception.  Some of the YouTube commenters are on topic.  Sometimes, the responses make me question my faith in humanity.   A recent commenter, nicknamed (I assume) Issie Wizzie, brought up a...

Email Overload: The Dangers of CC and Reply All

An empty shelf.  A partially-filled desk drawer.  These are things that businesspeople are drawn, sometimes compelled, to fill with stuff.  For some workers, empty is uncomfortable and they will put items in a vacant space just because it’s there.   In the world of...