In this video, Dr. Melissa Gratias reads an excerpt from her book, Conquer Your Email Today…because there is no tomorrow.
Do you know when to email and when NOT to? Listen to Dr. Gratias as she expands on her concept of setting a culture of appropriate email usage.
Email is one of many communication tools available in the workplace. Convenience often makes it the default choice, but should you just accept that and deal with it? You do not have to remain a victim of your inbox. You have power over what you receive, and you can reduce the incoming volumes. How? Have honest conversations with your boss, coworkers, and direct reports that specify when to email and, importantly, when not to. Ask each other: What are our expectations for responsiveness? When should we cc: and when should we save information for a future meeting? Under what circumstances should we Reply All (if ever)? Can we all agree to stop thanking each other for every email sent?
In the absence of information to the contrary, human nature is to take the safest-appearing route. From the perspective of one of the humans with whom you work, it may seem safer to cc: or FYI you than risk not keeping you informed. That is why it is so important to talk to people with whom you correspond frequently about email communication needs.
Are you tired of letting email run (ruin?) your day?
Read my eBook Conquer Your Email Today…because there is no tomorrow.
Dr. Melissa Gratias (pronounced "Gracious") is a work psychologist who helps overwhelmed and underappreciated businesspeople be more focused and effective. Since 2007, thousands of people have graduated with honors from her onsite sessions, distance coaching, productivity seminars, and corporate consulting projects. Based in Savannah, Georgia, Melissa is available for nationwide consulting and speaking engagements. Contact her via email at [email protected] or call 912-417-2505. Sign up for her free monthly e-newsletter or visit her website, melissagratias.com.