Three Critical Leadership Tactics

Whenever someone asks me what I do for a living, I typically say that “I help leaders who are struggling with the tactical, practical aspects of getting important things done.”   I know that leaders also must set the strategy and understand the big picture of...

How to Collect and Organize Testimonials

It likely won’t surprise you to learn that I am very meticulous about my client testimonials.  They have taken years to curate, and I cherish them as both mementos of past projects and the occasional lifter-of-spirits when I’m having a bad day.   However,...